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Are you networking? January 22, 2019

Networking is a great way to grow your business. There's quite a diverse range of networking to suit everyone. Speed networking, formal (with an agenda) or even casual meetings over breakfast or coffee. Networking is a great way to get to know the business owners in your local community and also how their product or service can benefit you...

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Who’s your target market? January 22, 2019

One of the most common answers our clients give us is "everyone". The fear or belief we tend to adopt is that if we are all things to all people, we'll have more work. What tends to happen is that we get to a point where we no longer have control over which direction the business is going. We start to resent clients and get sick of getting wo...

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Are you open to feedback? January 22, 2019

What are the channels you're using in order to receive and learn from feedback? Follow-up emails? Sending a survey out? Calling clients at random to get feedback about how your staff member performed when completing a recent job for them? How about a link for people to post a review on your Facebook page or Google listing? We've recently s...

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Customer retention January 22, 2019

Did you know an app can help improve your customer retention rate? People are saturated with all forms of advertising and it can be hard to stand out from the rest. With so many similar businesses it can be even harder to have a unique USP. Your clients are buying the relationship behind the product or service you're offering. With a sm...

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Are you setting boundaries? January 22, 2019

One of the common answers we hear is "I can't do that. My business is different". I recall when I first started 11 years ago, I'd never stop answering my phone or email. I'd get calls at all hours from customers desperate to get their IT issues resolved. The mindset we tend to have is that if we're always available, then our clients can count...

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Is the sky falling? January 22, 2019

I hear so many similar stories from people suffering from racing thoughts. There's a constant need to control everything. -Control their thoughts -Control how they are perceived by others. -Control how each aspect of their life will pan out. Our mind is on our side. It's doing the best it can to keep us out of danger and protect us. Peo...

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Managing fear January 22, 2019

Anxiety can cause intense fear. It's not something you can easily ignore. Your fight or flight switch is there to protect you, not harm you. It feels violent and intense because your body and mind are trying to get you away from a 'dangerous' situation. All it takes is one event for your subconscious to make a decision about whether that event...

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Feeling overwhelmed? January 22, 2019

At times it may feel like you have no control over your body's reaction to a trigger or stressful event but there are many ways we can provide feedback to our brains to indicate that the "shows over". The most common one you hear of is deep breathing. We breath quite shallow and quickly when we are in fight or flight mode so that we can oxygenat...

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To fight or flee? January 22, 2019

We're often told that people with anxiety have an overactive or overstimulated amygdala. Some describe this as a smoke alarm or panic button. The amygdala is involved in inducing your fight or flight response, but shouldn't be referred to in this way as it suggests that we don't actually have control over it. What we explain to our clients is...

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Are you in damage control when you’re anxiety takes off? January 22, 2019

We have a habit of going into damage control when our anxiety is triggered off. You'll know this because of the two popular words we use. "What" and "Why". "What if this time it doesn't go away?" "What am I going to do about work?" "What am I going to do about...?" "Why is this happening again?" "Why am I going through this?" "Why me?" And t...

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What is mindfulness? January 22, 2019

Mindfulness techniques can be applied to any household chore. The process involves being 100% present in the moment. This can reduce anger, agitation, anxiety and even help lower your heart rate. The trick is to use all of your senses. Let's take hanging the washing for example. (Visual) Focus on hanging the smaller items on the insi...

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Racing thoughts keeping you up at night? January 22, 2019

During our sessions, we often come across how it is that you should deal with racing thoughts. Your thoughts will also drive your behaviour and emotion if you attach to them. Mediation is commonly used to help with noticing and learning how to detach from your thoughts. We teach people about the train station analogy. The trains are you...

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Want to build new neural pathways? January 22, 2019

Why does it take time to build new ways of thinking or neural pathways? Your current beliefs and ways that you choose to react to any situation (whether it's beneficial to you or not) are similar to taking a shortcut home from school. You've taken this pathway so many times that it becomes the norm and whether good or bad, feels more comforta...

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Why can’t you relax? January 22, 2019

"Just relax" they say... "just imagine your at a beach" they say... Why doesn't it work? It's not enough to simply visualize where you'd like to be. Your mind doesn't know the difference between what's outside or visualized on the inside BUT... You need to recruit your other senses. When your trying to change your (or your partners) state, co...

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Are you connecting the dots? January 22, 2019

Stop connecting the dots! As mentioned in our earlier posts, the "symptoms" we experience when we feel anxiety are there to protect us by warning us about a possible danger. Sometimes you'll find that your body will warn you or attempt to do "anxiety" out of nowhere. This is not out of your control. I call this process "trying to connect t...

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Why is internal and external language so important? January 22, 2019

Ever noticed the type of language you use just before, during or after experiencing anxiety? Each word we choose to use has an unique meaning for us and as a result an unique reaction. This is why some people will experience the same event differently. Had a fall? Done something stupid? Some people choose to laugh it off, some become extre...

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Why is self trust important? January 22, 2019

If you think about every time you've felt nervous or anxious, you'll find that there's been a degree of doubt and uncertainty. I like to refer to my doubts as my minions. They're the internal voices you hear that sound like your parents, siblings, friends and anyone who's ever expressed any doubt about any situation that you've contemplated. ...

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Does it ever go away? January 22, 2019

"It never goes away" is a common phrase we hear from clients or from "veteran" sufferers. Here's one belief we need to discuss further. It's not meant to go away, it's an emotional state. It's one of the most important to help protect you! The problem is not the state itself but how often we invoke it and what level we choose to run it at....

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Does anything really have meaning? January 22, 2019

Have you noticed that nothing really has meaning unless you provide one? Let that sink in... When we talk to clients it's always interesting to hear how we all choose to give different meanings to just about everything we do. What meaning we choose to give something will also determine how we will behave. Have a think about what meanings y...

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What can you do to shift your state? January 22, 2019

What changes do you notice about your body language when you're overwhelmed or anxious? What you'll find is that you'll have a go-to position or process you follow when you go from a calm relaxed state to a nervous or anxious state. The longer you stay in this position, the longer you'll provide your subconscious with feedback that it's where...

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